Skip to content

CONTACT US

We’re here to help.

If you have any questions about your order, shipping, sizing, or returns, feel free to contact our support team anytime.

📧 Email: service@bcshared.com

Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM ( GMT+8)

We usually reply within 12–24 business hours.
Please note that response times may be slightly longer during weekends and public holidays.

For faster assistance, you can also contact us via the WhatsApp button at the bottom right corner of our website homepage.

To help us assist you faster, please include your order number in your email or message.

Thank you for shopping with Bcshared.

Contact form

Submit Withdrawal Request

Important Notice for EU/EEA Consumers Only. By submitting this form, you are confirming that the shipping address for this order is located within the European Union (EU) or European Economic Area (EEA).Note: Orders shipped outside the EU/EEA are not eligible for the statutory right of legal withdrawal and will be processed according to our standard international return policy. For detailed information, please refer to the RETURNS & EXCHANGES policy located at the bottom of our website.